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Customer Service

Exchanges and Returns

Silver and cobalt rings can be exchanged for a different size or returned for refund. See below for details.

All   silver stock items are accepted for exchange or refund if returned in   original condition and packaging within 34 days from the date shipped.

Gold,   palladium and platinum items are made to order and cannot be refunded   unless defective. Shipping and handling charges are non-refundable. If   this is of concern you can always purchase a silver ring to ensure   quality and fit and return it for an upgrade.

Exchanges  require  the same shipping and handling charges as the original  purchase ($7.75  for a single sterling silver item). This is usually  done in the form of a  check but we can bill you via PayPal request for  funds if you prefer.

Returns  and exchanges must  be accompanied by the receipt and exchange or refund  instructions  (instructions include filling out the tear off portion of  the receipt).

Minor  size adjustments for rings beyond the 34 day  timeframe or for non  silver and/or custom rings are available for a fee  of $15 plus shipping  and handling. Please include a check with the item.  These are  adjustments of your existing ring and not an exchange.

When shipping to us please use US postal shipping because FedEx and UPS do not ship to a PO box.

Ship to:   Brian Bergeron Designs   PO Box 1251   Providence, RI 02901-1251

You may want to insure your return; we cannot be responsible for lost or misdirected returns.

Shipping

 See our Holiday Delivery Schedule as we approach common gifting holidays. 

Most  silver items are in stock ship out within a week. Gold, palladium,  platinum, cobalt, custom, out of stock and custom inset diamonds take  longer and can take closer to four weeks.

RUSH

If you need an item for a special occasion or a particular need-by date then contact us and we can see what we can do for you. 

A  Rush may require a $25 fee to expedite on our end and to upgrade the  shipping method to Express Mail. Contact us with your specific needs.

SHIPPING METHOD

Once your order is ready it ships via United States Postal Service Priority Mail (two to three days in most cases).

Rush orders are shipped via USPS Express mail (overnight to most areas).

International orders ship USPS 1st class economy or USPS International Express. Customs may apply.

Domestic shipping starts at $8 for silver rings.

PAYMENT

Payment is accepted through the web, phone or by mail.

Our website accepts VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS and PAYPAL.

Phone orders using credit card are also accepted by phone by calling 888-871-8473.

Please call during regular weekday business hours Eastern Time.

You can also send a check to:

Brian Bergeron Designs

PO Box 1251, Providence RI 02901-1251

Sales Tax MA residents only, 6.25% sales tax will be added

Holiday Delivery

Valentine's Day Delivery info

  

Tuesday 2/5 is the last day we can take gold, palladium, platinum or cobalt orders for Valentine’s Day Delivery (domestic). 

Friday 2/8 is the last day for silver orders for Valentine’s Day Delivery (domestic). 


Note: Different schedule for different materials. 

We keep most silver rings in stock.

As a rule of thumb it is better to shop early. 

Note: This is a guideline. If we run out of a product or if we cannot make these dates we will notify you. Call if you would like assistance at 888-871-8473.   Or email info@brianbergerondesigns.com

Gift Giving Tips

 

Tire Rings® have been proven to be a great success  as a gift for men and women for a variety of occasions including but not  limited to: Christmas, birthdays, Father’s Day, Valentine’s Day,  Graduation, anniversary, and as corporate awards and other marks of  achievement.

If you don’t know the recipients  ring size or exactly what style they like we suggest including the  plastic finger gauge in a card. We can send you a gauge. This way you  have something physical to present and you are less likely to order the  incorrect size (this can also buy you a little time).

If  you are ok with the recipient knowing they will be getting a ring but  not that it will be a Tire Ring® then you could always just tell them to  have themselves sized or use the sizer ahead of time.

Another  option is to take an existing ring that you know fits the individual  and bring that to a jeweler and have it sized. Please see sizing for  more information on that subject.

The best gifts make a connection.

The best gifts make a connection.

Privacy Policy

 

We do not distribute emails or other personal data. Our records are for our own sales purposes only.  

Please honor intellectual property.

Tire Rings® and Brian Bergeron Designs® are both registered trademarks of Brian Bergeron Designs®. All rights reserved.

All   copyrighted products are protected by the Copyright Laws and  registered  with the Library of Congress/Copyright Office. Any  reproduction of a  similar looking or similarly named product is illegal  and in violation  of our intellectual property.

It  is our goal to be accurate with  our website, order processing and  shipping. We reserve the right to  correct any information that may have  been published on the website or  by phone or email or any other form  of correspondence. We cannot be  responsible for shipping carrier errors  or delays.

Product images  and sizes are  approximate. Because of the limitations of the materials  and processes,  rings will look slightly different than the images show  as the sizes  change. Widths and thickness will also vary slightly from  the  description due to the variations in the processes used.